The TradeFlo blog

Guides for trade and construction firms.

Plain guides on running the office, handling enquiries and getting found on Google. Every claim links to its source.

By the TradeFlo team

Process MappingRunning the OfficeConstruction

Business process mapping examples for trade and construction firms

Four worked process maps for a trade or construction firm: enquiry to survey, quote to signed job, a site variation, and job done to paid. Plus how to map your own in an afternoon.

9 min read·8 November 2026

AI AnsweringEnquiriesRunning the Office

AI answering service or call answering service: which suits a trade business?

Voicemail, a person on a call answering service, an AI answering service or a missed-call text: what each one does when you are on a job, where each falls short, and what the law now asks of an AI that answers your phone.

9 min read·8 November 2026

Google Business ProfileLocal SearchReviews

Google Business Profile optimisation checklist for trade and construction firms

A ten-point Google Business Profile checklist for trade and construction firms, built from Google's own rules: name, service area, categories, hours, services, photos and reviews, and what to check each month.

9 min read·8 November 2026

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